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Refund and Returns Policy

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Refund and Returns Policy

Last updated: [23/06/2025]

Thank you for choosing Ascent Digital Co for your learning journey. We want you to feel confident about your purchase, so we offer a clear and fair refund policy.

📌 Refund Eligibility

We offer a 7-day money-back guarantee on all course purchases. If you are not satisfied with the course for any reason, you can request a full refund within 7 days of your enrollment.

To be eligible:

  • You must have accessed less than 30% of the course content.
  • The refund request must be made within 7 days of the purchase date.
  • Bundle or promotional package purchases may be eligible only partially or under special conditions.

🔁 Non-Refundable Items

We do not offer refunds for:

  • Courses completed over 30%
  • E-books and downloadable digital products
  • Gifted or discounted course bundles beyond the refund window
  • Renewals of subscription plans (if applicable)

How to Request a Refund

To request a refund, please contact our support team at:
📧 [email protected]

Include:

  • Your full name
  • Course name
  • Purchase email or order ID
  • Reason for the refund request (optional but helpful)

We aim to process approved refunds within 5–7 business days.

🛡️ Our Commitment

At Ascent Digital Co, your satisfaction matters. If you’re experiencing issues or unsure whether a course is right for you, please reach out — we’re happy to guide or recommend alternatives.

Visit us anytime at https://ascentdigitalco.com/

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